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Tikona Digital Network
Not Verified
www.tikona.in
tikonacare@tikona.in
Bhandup

About Us

Not Available

7

Total Complaints

Waiting for Resolvement

Tikona Digital Networks - Requesting for non liable payments

I had requested the tikona customer care and operator to disconnect the service on 01/05/2016(attached the mail). The bill cycle was completing on 06/05/2016 and I had requested to terminate the service. I was giving the complaints multiple time though customer care and officers, but no one take action on it. on 06/05/2016 , I disconnected the service remove the connection from modem and informed the tikona operator and told h...

Neeraj U Yadav User Verified
Jan 14,2017 12:27 pm - Internet S...

Tikona Digital Networks - I do not get the service that I pay for.

I am a tikona customer paying around ₹1200 per month for a 4mbps plan. I have been facing imternet service issues for last 3 to 4 months. Their call centres never answer after 8pm (thats the only time I could complain after My working hours). I started a trail of emails from approximately September end, to which, the service works fine for maximum 1 or 2 days and then its the same story again. I have been actively complain...

Tanmay Rane User Verified
Dec 04,2016 08:22 pm - Internet S...

Tikona Digital Network - Without Providing service sending bill. DisConnection Request has been given once internet was stopped and they did not take the request and generated bills

Hello Tikona This will be the final mail I will be sending you. You are well aware that the connection was not disconnected and without using the line you have generated the bill. So Finally I am checking with you are you ready for a decent settlement. I will pay 300 Rs without any reason to get a final close without affecting both the parties. If you are ok with it let me know or else I am going to deal this in a differ...

Subin Thomas User Verified
Nov 09,2016 11:19 am - Telecommun...

Tikona Digital Networks - EXCESS CHARGE EVEN AFTER CLEARING & CLOSING OF SERVICE

WE HAVE CLOSED THE CONNECTION BEFORE THE BILLING CYCLE & CLEARED THE PAYMENTS. SAME CONFIRMED BY CUSTOMER CARE. MULTIPLE COMPLAINTS & MAILS DONE. STILL BILL GENERATED OF Rs. 500...

Jeetin Agrawal User Verified
Nov 02,2016 01:33 pm - Internet S...

Tikona Digital Network - no connectivity

I had taken tikona connection on 6th of October 2016. Today its 28th , still everyday I have to call tikona customer care or some of its officers to connect. Every time they either connect it for some time or say that the issue would be resolved. But i see no hope. They have taken a prepaid amount for 3 months...and have not provided internet for at least one full day without issues. After constant reminders and everything, th...

MINCY VARGHESE User Not Verified
Oct 28,2016 03:05 pm - Internet S...

Tikona Digital Networks - Tikona internet service provider network issue from the date of installation 16/07/2016

I have taken a brodband connections from Tikona on the date 16/07/2016, where from the date of connections until now the net was in a offline mode not even active for 2 hours even i have register a 200 complaints about this unskilled service engineer are visited any say the area is non-feasible to provide the uninterrupted broadband service,even today the network was in offline mode, but without using a service for the amoun...

Ashok kumar K User Not Verified
Oct 24,2016 05:03 pm - Internet S...

Tikona Digital Network - regarding stopping internet services at my home

I am using pre- paid connection I D No. 1118160349. It was out of order since 16.08.2016. Tikona Digital networks technical representative never visited my house to rectify the problem till date. I have contacted customer care on 18.08.2016 under ref. No. 1-4230870857 on 20.08.2016 Ref. No. 1-4234129588 and on 22.2016 ref.No. 1-4236303208. On 23.08.2016 I received message from your customer care that "Technical issue for...

vijay kumar User Not Verified
Oct 24,2016 10:57 am - Internet S...

Resolved Complaints

No Complaints Found