I had purchased the Sony LED Tv in October 2016 and was offered 1 year dealer warranty. I lodged complaint in August 2017 stating that the TV has stopped working. They asked me to get it repaired locally and shall reimburse the repair cost. I checked with local Sony Authorized Centre but they informed me that the said part which has malfunctioned is not available. Conveyed the same to customer support team on 13th September 20..
I purchased Sony Bravia LED from ShopClues.com. The product was delivered ON 19.10.2016 and power adapter and cord were missing from the package. I called up Shop Clues and registered a complaint, the same was conformed by Mr. Gaurav Mishra by email on 20.10.2016. When I followed up to deliver the missing product I am getting standard emails stating that the product cant be replaced as the complaint was not registered within 2..