Res Sir/ Madam
this is to inform you that i had tried booking an air ticket from Srinagar to Nagpur on 18th September 2016. while it was under process due to some technical issue the payment got barred and the booking could not take place and the amount of Rs. 6351/- got deducted form my account. i would like to request you to reimburse the same. I have get another transaction then booking is confirmed and the amount of Rs. ..